ZeroBase Withdrawal Issues: Latest Updates and User Guide

10/11/2025, 8:53:15 AM
Recently, some users have reported withdrawal anomalies with ZeroBase. How did the platform respond? This article summarizes the latest news, common reasons, and response strategies to help you assess and address risks promptly.

Rumors of withdrawal issues at ZeroBase are on the rise.

As discussions about “ZeroBase withdrawal anomalies” have rapidly intensified in the crypto asset community and social platforms (such as X, Telegram, Discord, etc.) since October 11, 2025, some users have reported that their funds are stuck and cannot be withdrawn, or that there are abnormal prompts on the withdrawal page. Some users even suspect that the platform is facing liquidity pressure or security risks. Once these rumors spread, they quickly sparked more anxiety and discussions.

Official latest response and fact check

In response to market rumors, ZeroBase founder Mirror Tang stated on X (formerly Twitter) that the claim about “ZeroBase converting stablecoins to USDe and staking them for arbitrage” is “false,” and the platform has not engaged in such operations. Additionally, the official announcement in the community indicated that they will inject funds to ensure that the “flash withdrawal” feature is restored for users. Based on the currently available information, there is no solid evidence proving that the platform has defaulted on a large scale or has run away, but rumors and user complaints do exist.

Types of exceptions that users may encounter

In actual feedback, users may encounter the following types of withdrawal anomalies:

  • Withdrawal failed/Transaction denied: The system indicates that the transaction cannot be executed or has been denied.
  • Long time without arrival: Users wait for hours or even days after a successful withdrawal and still have not received it.
  • Withdrawal amount frozen: Withdrawal request has been temporarily frozen for review by the platform.
  • Withdrawal fee anomaly: The fee suddenly increases significantly or the page prompts an abnormal rate.
  • Partial arrival / Multiple deductions: Occurrence of partial arrival or duplicate deductions during the withdrawal process.

These anomalies may appear alternately and manifest differently among different users.

Analysis of the Causes of Abnormalities

Behind the abnormal withdrawal, there may be the following reasons:

  • System failures or network delays: During peak times or network congestion, blockchain confirmations may be slow or platform interfaces may fail.
  • Risk control review mechanism: To prevent fraud and money laundering, the platform will conduct manual reviews of large withdrawals or abnormal operations.
  • Liquidity issues / capital pool pressure: If the platform’s funding arrangements are tight, there may be delays or suspensions in withdrawals.
  • Technical or contract vulnerabilities: Errors in smart contracts or on-chain interaction code lead to withdrawal requests not being executed properly.
  • Internal operational issues or credibility crises of the platform: If the platform operates unstably, it may temporarily “close withdrawal channels” to buffer risks.

Given that user feedback often lacks comprehensive on-chain transaction details, it is often difficult to determine the root cause of an anomaly.

Suggestions and Risk Warnings

For users who encounter or are concerned about encountering abnormal withdrawal situations with ZeroBase, the following suggestions may be referenced:

  • Screenshot / Save withdrawal records: including withdrawal application, platform prompts, transaction ID, screenshots, etc., for future rights protection.
  • Check on-chain status: If there is a transaction hash (TxHash), you can verify the transaction status on the relevant block explorer.
  • Contact customer service / Submit a ticket: Report anomalies to official customer service or support channels for manual processing.
  • Avoid large withdrawals in a single operation: withdrawing in batches and smaller amounts can reduce risk.
  • Refer to community feedback: Pay attention to the latest experiences and announcements from community users to understand whether it is a common phenomenon.
  • Cautiously assess the risk of holding positions: For large assets stored on this platform, it is recommended to consider timely transfer or diversification.
  • Stay rational and do not blindly increase your position: If the platform has a credibility crisis, do not continue to add to your position on the platform.

At the same time, there should be a psychological expectation: in the crypto field, especially on decentralized / newer platforms, withdrawal anomalies are not uncommon; users should have basic risk awareness and emergency handling ability.

Summary and Outlook

Currently, the term “ZEROBASE withdrawal anomaly” has garnered significant attention in the community, and the official response has been partial. Although there is no verified evidence of major bad debts or exit scams, complaints from users regarding withdrawal anomalies do exist. As users, it is important to promptly assess whether you are affected, take effective measures to preserve evidence, and communicate with the platform.

In the future, if ZeroBase can further disclose asset pools, funding flows, security audit reports, etc., in a more open and transparent manner, it will help rebuild trust. At the same time, users should prioritize examining the platform’s reputation, compliance, and historical operating records when choosing a platform.

* The information is not intended to be and does not constitute financial advice or any other recommendation of any sort offered or endorsed by Gate.
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