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Last month, I came across an older brother who accidentally deposited 8,000 U assets into the wrong place. Even worse, this money was for emergency use, and the time was very tight.
Later, a customer service representative from a major exchange noticed the issue and handled it quite efficiently. There were no lengthy procedures or excuses; they directly located and retrieved the assets. The entire process was almost glitch-free.
Honestly, this kind of response speed is truly commendable. Regardless of whether the user is a big V or not, the exchange's efficiency and attitude remain consistently stable. Behind this should be a team with good training and management mechanisms, capable of quick reactions and professional handling.
Although depositing assets into the wrong account is quite common, not many exchanges can resolve it quickly and properly like this. This experience also highlights the value of a professional customer service team.