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XiaoJia
· 6h ago
Dear user, please kindly provide a screenshot of the prompt on this page to our platform's online customer service for verification. You can tap the avatar in the top left corner on the app homepage, then tap the headset icon in the top right corner, and select "Online Customer Service" below. In the chat box below, type "Human" and send it. Then click on "Human Customer Service" to inquire.
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Luluyeya
· 7h ago
Because it's a new account? It seems this kind of problem won't occur.
Customer Service, what is going on here?